|
|
|
|
CD-Consumer Complaint Management (Webinar Series)
Price: $350.00 | Mbr Price: $275.00
Item Code: CDCCM
Considering the recent decline of public confidence in food safety, it is of utmost importance that food, beverage, and consumer products companies are aware of current issues related to consumer complaints and have effective measures in place to handle them. With these goals in mind, this webinar was designed to benefit employees who directly deal with consumer complaints and those responsible for implementing standards for investigating and resolving such complaints. The program included presentations on:
- The soon to be enforced Medicare and Medicaid claim reporting requirements
- How a company can reduce risk and enhance its reputation through complaint handling
- A legal perspective on best practices for handling complaints, and
- Specific issues related to handling food borne illness complaints
Duration: 3 hours |
 |
|
